Wheelie Accessible Adventures (WAA) is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information in accordance with the Privacy Act 1988.
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes but is not limited to: names, addresses, email addresses, and phone numbers.
This Personal Information is obtained by us in many ways including correspondence, by telephone and email, via our website www.wheelieaccessibleadventures.com, and from other sources such as website cookies, Google analytics and from other third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. We use customer contact information from Contact Forms and eNewsletter subscription to send you information about WAA and travel products and services. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive information is defined in the Privacy Act to include information such as but not limited to an individual’s racial or ethnic origin, religious beliefs or health information.
Personal and Sensitive information will be used by us only:
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are aware of the information provided to us by the third party.
Your Personal Information may be disclosed in a number of circumstances including the following:
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
WAA will not charge any fee for your access request.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
This Policy may change from time to time and is available on our website.