Brisbane Whale Watching departs from the Redcliffe Jetty from June until November each year and is partly wheelchair accessible. Depending on the tide, wheelchair access can range from easy to difficult. I have been on the Eye Spy vessel several times now with Brisbane whale watching and accessibility ease on and off is different each time. If the tide is too high or low the ramp on to the vessel from the jetty can be very steep and challenging to get the wheelchair on. The staff on board Eye Spy are fantastic and have always looked after me well and managed to get me on board.
Sadly they do have a step in the main doorway to the vessel, and wheelchair guests need to be lifted over this to get inside. I am fortunate enough to have a small electric wheelchair that is somewhat lighter than most electric wheelchairs, so they have been able to lift my wheelchair over it. This could be a significant issue for most wheelchair users, but this issue could be easily fixed with a small portable ramp if supplied.
The Eye Spy vessel has a wheelchair seating table assigned for wheelchair guests, and once on the vessel, the lower level is entirely wheelchair accessible with an accessible toilet. There is no wheelchair access outside the vessel, but Eye Spy has full glass windows around the vessel that gives full viewing from inside.
The whale watching cruise departs at 9:00am and returns between 2pm and 2:30pm. There is also a lunch option available, along with a fully licensed bar and merchandise stall.
Step free access: No (Small step main door)
On board disabled toilet: Yes
Multiple levels: Yes (3 levels Lower level accessible only)
Ramp access to board: Yes (Steepness affected by tide)
Disabled seating area: Yes
Fully licensed bar on board: Yes
Air conditioned: Yes
Lunch option: Yes
Easy viewing: Yes (Full glass windows)
We have seen some fantastic whale action on the Eye Spy with Brisbane Whale watching. One of my best whale watching experiences has been on Eye Spy out in Moreton Bay. Unfortunately, boarding isn’t fully accessible, and it can be difficult for wheelchair users to get on board because of the tide issue with the boarding ramp and main doorway step. Sadly if it weren’t for these boarding issues, the Eye Spy vessel would be easily accessible.
I feel this experience might be more suitable for users who use a lightweight wheelchair that can be lifted and for users who can be removed from their wheelchair. Nevertheless, I highly recommend contacting Brisbane Whale watching to chat about your individual needs to see if they can accommodate you on board.
In my opinion I give Brisbane Whale Watching a rating of 3 for wheelchair accessibility, and a rating of 4.5 stars for the overall experience.
* I was not financially compensated for this review. The review is based on my own opinion and personal experience.*